Financial Engines
Security Statement
Secure Server
Access to our site is protected by the Secure Sockets Layer protocol which is the industry standard for secure data transfer software. Its proven protection is among the best software available today for secure online commerce transactions. SSL encrypts your personal information as it travels across the Internet. SSL is used by most Web sites, including online banking sites and other consumer retail sites to protect your information. In addition, our security includes 2-way data encryption that incorporates digital certificate technology. We support both 40- and 128-bit encryption technologies.
SSL is supported on the following platforms: Netscape Navigator 3.0 or higher, Microsoft Internet Explorer 3.02 or higher, and AOL 3.0 or higher. They are all SSL-capable and will activate it automatically when you sign on to your account.
You can tell if your browser is in secure mode by the icons that appear on the bottom bar of your browser. In Netscape Navigator 4.0, a padlock appears in the bottom left-hand corner of your browser window. In Internet Explorer 5.0, a padlock appears in the bottom right-hand corner of the browser window. Moreover, a small dialogue window usually appears before you enter or exit a secure site that informs you that you are entering or leaving a secure connection.
Furthermore, each user is issued a unique User ID and password to protect access to personal information. Financial Engines also monitors all traffic to and from our servers. For instance, when certain multiple unsuccessful logon attempts occur, Financial Engines locks the account. The account remains locked until the customer verifies ownership and chooses a new password.
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Credit card protection
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. If your bank does hold you liable for any portion of the $50, Financial Engines will cover the entire liability for you, up to the full $50. Financial Engines will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at financialengines.com while using the secure server.
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Security measures you can take on the Internet
We protect your information with some of the best available security technology, but you also must play a role in ensuring that your personal information is secure and confidential. Here are five steps you can take to help us protect your information.
- Never tell anyone your User ID or password.
- Create hard-to-guess passwords.
- Change your password frequently.
- Be sure to log off your account before leaving your computer.
- Always close your browser after using the service.
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